Return to previous page

Theme options break admin tool after update to latest Xstore version

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

macamrstudios

Participant

December 11, 2024 at 20:52

Hi – after updating to the latest XSTORE version (v.9.4) — I am unable to access any of the theme options. I get an error message stating:

####
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Learn more about troubleshooting WordPress.
####

I am running the latest version of WordPress and while this issue does not inhibit the site from working (user-side) I am unable to make adjustments/changes via the admin tool.

Files is visible for topic creator and
support staff only.

#427282 Copied Theme version: 9.4.5

1 Answer

Tony Rodriguez

Support staff

December 12, 2024 at 07:09

Hello, @macamrstudios,

Thank you for contacting us and for using XStore.

To solve “There has been a critical error on this website” – please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#427308 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Games Dark – WordPress WooCommerce Theme

lazy-placeholder

Digital Marketing – WordPress WooCommerce Theme

lazy-placeholder

Watches Store – WooCommerce Theme

lazy-placeholder

Interior – WordPress WooCommerce Theme

lazy-placeholder

Gaming – WooCommerce Theme

lazy-placeholder

Makeup Store – WordPress WooCommerce Theme

lazy-placeholder

Flowers Store – WordPress WooCommerce Theme

lazy-placeholder

Shoes Store – WordPress WooCommerce Theme

lazy-placeholder

Finances – WordPress WooCommerce Theme

lazy-placeholder

Niche Market 03 – Multivendor WP WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.