• 

  DESENO

  Participant

  December 17, 2020 at 13:52

  Theme options aren’t loading on child theme, but loading fine on the parent them

  Please, contact administrator
  for this information.

  #264536 Copied Theme version: 7.2.2
  5 Answers
  

  Olga Barlow

  Participant

  December 17, 2020 at 18:34

  Hello,

  Did you make any changes in the child theme files?

  Regards

  #264636 Copied
  

  DESENO

  Participant

  December 18, 2020 at 04:41

  No

  #264700 Copied
  

  Olga Barlow

  Participant

  December 18, 2020 at 13:17

  Hello,

  Provide us with temporary WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

  Regards

  #264790 Copied
  

  DESENO

  Participant

  December 18, 2020 at 18:30

  Private Content area

  Please contact administrator
  for this information.

  #264873 Copied
  

  Rose Tyler

  Support staff

  December 19, 2020 at 10:50

  Hello,

  Please use the Private Content area https://prnt.sc/w5x4ty to post private data next time.
  I do not see any problem with Theme Options right now – https://prnt.sc/w5x6hd – https://prnt.sc/w5x6rn Try to clear the cache of your browser and check one more time.
  Describe in more detail what exactly doesn’t work. You can use the Lightshot screenshot tool to share screenshots.

  Regards

  #264932 Copied
• Viewing 6 results - 1 through 6 (of 6 total)