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Topic: Theme options are not loading in dashboard

plusout

Participant

February 22, 2022 3:41 pm

Hi There,

I am trying to look at the theme options dashboard and the Header builder, but it is showing a blank scree, I was in it earlier today and saved a draft, but can’t get back in now.

Thanks
Site URL: hidden
Theme version: 8.1

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plusout

Participant

February 22, 2022 6:26 pm

Login if you need it.

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

February 22, 2022 7:39 pm

Hello,

I was in it earlier today and saved a draft

That is the reason. Don’t save options like Draft, use only Publish option.

Regards

#318136 copied to clipboard

plusout

Participant

February 23, 2022 9:38 am

Sorry, didn’t know that.

Is there a way to stop the blank page and get in to make changes?

Thanks

#318207 copied to clipboard

plusout

Participant

February 23, 2022 9:39 am

I’m in now. Did you change anything?

Thanks

#318208 copied to clipboard

Olga Barlow

Support staff

February 23, 2022 11:17 am

Hello,

Yes, I published your options instead of the draft, and it should work for you.

Regards

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