“Theme Options” Any changes do not result in a change on the site.

This topic has 6 replies, 3 voices, and was last updated 8 months ago ago by Tony Rodriguez

  • Avatar: ndcorporat
    ndcorporat
    Participant
    April 18, 2025 at 12:57

    “Theme Options”
    Any changes do not result in a change on the site.

    What should I do to make it work?

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 18, 2025 at 13:35

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: ndcorporat
    ndcorporat
    Participant
    April 18, 2025 at 13:56

    Theme Options

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 18, 2025 at 14:08

    Hello,

    Thank you for reaching out to us.

    There are two header builders available, and you can choose the one that best suits your preferences:
    – Header Builder in Theme Options (old one) – https://youtu.be/RbdKjQrFnO4?feature=shared
    – Header Builder with Elementor – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

    If you have 2 builders activated, the settings from the new one (Elementor) will have higher priority.

    In your case, the settings from the new Elementor Header Builder work.

    Warm Regards,
    The 8Theme Team

    Avatar: ndcorporat
    ndcorporat
    Participant
    April 18, 2025 at 14:14

    Thanks!
    Yes, I suspected that there was a conflict between the two systems..

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 18, 2025 at 14:14

    Dear ndcorporat,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘“Theme Options” Any changes do not result in a change on the site.’' has been successfully resolved, and the topic is now closed for further responses

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