Theme not responsive on Mobile - by sirlothos

This topic has 6 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: sirlothos
    sirlothos
    Participant
    April 30, 2015 at 18:56

    Do you know why when I look at the site on different mobile devices, the site looks like a miniature version rather than a full responsive site?

    It used to be responsive, but first, the product page stopped being responsive, now the whole site.
    can you please help me?

    thank you!

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 30, 2015 at 19:28

    Hello,

    As I see your site is responsive:
    https://s3.amazonaws.com/fvd-data/notes/168674/1430418463-6hvgQc/screen.png
    This is normal view for mobile devices.

    Do you want to disable responsive design?

    Regards,
    Eva Kemp.

    Avatar: sirlothos
    sirlothos
    Participant
    May 1, 2015 at 23:04

    That looks really good in a desktop browser. In fact if you shrink the browser window, the site becomes responsive. But when I access the site through my iPhone 6 or an android system, I see a full page, no as the screnshot you provided. What I see is a miniature version of the full site and it should be exactly like your screenshot. do you know why?

    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2015 at 12:09

    Hello,

    Are you checking on mobile device or using emulation in a browser?
    Sorry, but we aren’t experiencing such issue.
    Please show a screenshot of a page that you see on your side.

    Regards,
    Eva Kemp.

    Avatar: sirlothos
    sirlothos
    Participant
    May 7, 2015 at 16:47

    No, I’m checking it directly with my Iphone 6. Please see the links below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2015 at 18:04

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

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