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Theme issue with another plug-in (pricing does not change)

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: original
    original
    Participant
    April 4, 2022 at 07:11

    Hi,

    I just downloaded the theme, however there is an interference between the theme and another plug-in.

    I have used other themes, and the plug-in works just fine. The plug-in is called “Simple Product Options.”

    When I add extra product options with pricing and select it. The total does not change.

    Thank you!

    #321267 Copied Theme version: 8.1.2 WooCommerce version: 6.3.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2022 at 08:42

    Hello,

    Thanks for contacting us.
    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
    Please watch this video – https://youtu.be/LgzC4iK-j6A , maybe our variation swatches are what you are looking for.
    Let us know if you need any other assistance.

    Regards

    #321275 Copied

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