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  AQBilal

  Participant

  October 6, 2020 at 12:52

  Hy Sir, I purchased Xstore theme on 2020-08-10 11:09:17 UTC…
  Item ID:
  15780546

  Earlier I installed Theme on my site. Tried to install Demo Themes, but the demo theme was not downloaded completely …

  Therefore I deleted my all installations and started a fresh installation.

  Now the problem is; when I enter the License key of my purchase product. A red mark sign appears on the Register button and unable to click on the register button after entering the license key in the field. please help me out.

  #254070 Copied Theme version: 6.3.9 WooCommerce version: 5.5
  3 Answers
  

  Olga Barlow

  Participant

  October 6, 2020 at 14:17

  Hello,

  We have checked your code. Try again, please.

  Regards

  #254091 Copied
  

  AQBilal

  Participant

  October 8, 2020 at 05:48

  Respected Sir/Mam it’s not working. Can I share my WordPress Credentials and you please check my yourselves. I shall be very thankful to you

  Please contact administrator
  for this information.

  #254388 Copied
  

  Rose Tyler

  Support staff

  October 8, 2020 at 07:07

  Hello,

  You are using a new version of WordPress, but an old version of the theme. Update XStore – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , clear cache and then you will be able to register it.

  Regards

  #254395 Copied
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