Theme installed in a fresh WordPress is just broken

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

  • Avatar: eldi
    eldi
    Participant
    March 1, 2024 at 23:24

    I am having a very hard time installing this issue.
    It looks terrible. I had to install the plugins manually.
    I can’t get it to work.
    I didn’t get any error messages during installation.
    But it doesn’t seem to be working properly.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2024 at 06:50

    Hello,

    Thank you for reaching out to us. We are sorry to hear that you are experiencing difficulties with the installation process. We understand how frustrating it can be when things don’t go as planned, and we are here to help ensure that your issue is resolved smoothly.

    To facilitate a prompt and accurate resolution, we kindly request that you grant us temporary access to your website’s wp-admin. This will enable us to review your settings and offer the appropriate assistance to address the issue at hand.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Warm regards,
    The 8Theme Team

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