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  Proudpixel

  Participant

  July 18, 2025 at 12:39

  Hi,

  We have noticed that the theme hero with breadcrumbs is not appearing on the shop page or the single product page.

  You can find a short video of the issue at the provided link.

  Best regards,
  Stelios

  Please, contact administrator
  for this information.

  #450206 Copied
  4 Answers
  

  Rose Tyler

  Support staff

  July 18, 2025 at 13:12

  Hello,

  Thank you for reaching out to us.

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Warm Regards,
  The 8Theme Team

  #450209 Copied
  

  Proudpixel

  Participant

  July 18, 2025 at 13:38

  Of course, you can find the credentials at the private content area.

  Best regards,
  Stelios

  Please contact administrator
  for this information.

  #450215 Copied
  

  Rose Tyler

  Support staff

  July 18, 2025 at 14:05

  Hello,

  Go to XStore Builders > edit templates of single product and archive products > add breadcrumbs there. For example – https://prnt.sc/koUqcOlDaIDa

  Warm Regards,
  The 8Theme Team

  #450217 Copied
  

  Proudpixel

  Participant

  July 21, 2025 at 12:41

  Thanks for the support! My topic “Theme hero with breadcrumbs does not appear on shop page & product page” has been successfully resolved.

  #450411 Copied
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