Theme Function error after update from ver.4.. to 5.1.2

This topic has 6 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

  • Avatar: Joneel_Lasaga
    Joneel Lasaga
    Participant
    November 30, 2018 at 06:04

    Hi,

    We’ve updated the xstore theme recently but the product layout screwed up.

    http://prntscr.com/lostd3

    Also we noticed some javascript error when checking in the console debugger window. Can you please check on this as we have to update the theme ASAP. Thank you.

    Regards,

    Joneel
    Empassion Natural

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 08:29

    Hello,

    Have you updated Core plugin? https://xstore.helpscoutdocs.com/article/37-plugins-update
    I do not see the problem with images http://prntscr.com/lotzt7 on your site. Please clear cache and check one more time.
    Please provide a screenshot of the js error. On which page you can see the error?

    Regards

    Avatar: Joneel_Lasaga
    Joneel Lasaga
    Participant
    November 30, 2018 at 08:37

    Hi,

    Yes, I’ve updated the XStore Core and Redux Framework plugins to its latest version.
    xStore Core – Version 1.0.16
    Redux Framework – Version 3.6.15

    Here’s another screenshot with regards to the issue we have.

    http://prntscr.com/lou33k

    Please check.

    Thanks,

    Joneel
    Empassion Natural

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 09:02

    Hello,

    You need to update Core plugin to 1.1.7 version – http://prntscr.com/louda6 https://xstore.8theme.com/update-history/
    I do not see these problems – https://prnt.sc/loucnc Please clear cache (plugin, browser, server).

    Regards

    Avatar: Joneel_Lasaga
    Joneel Lasaga
    Participant
    November 30, 2018 at 09:25

    Hi,

    It’s working now.

    Thanks,

    Joneel
    Empassion Natural

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 09:56

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

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