• 

  Joneel Lasaga

  Participant

  November 30, 2018 at 06:04

  Hi,

  We’ve updated the xstore theme recently but the product layout screwed up.

  http://prntscr.com/lostd3

  Also we noticed some javascript error when checking in the console debugger window. Can you please check on this as we have to update the theme ASAP. Thank you.

  Regards,

  Joneel
  Empassion Natural

  #205117 Copied Theme version: 5.1.2 WooCommerce version: Version 3.4.0
  5 Answers
  

  Rose Tyler

  Support staff

  November 30, 2018 at 08:29

  Hello,

  Have you updated Core plugin? https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  I do not see the problem with images http://prntscr.com/lotzt7 on your site. Please clear cache and check one more time.
  Please provide a screenshot of the js error. On which page you can see the error?

  Regards

  #205126 Copied
  

  Joneel Lasaga

  Participant

  November 30, 2018 at 08:37

  Hi,

  Yes, I’ve updated the XStore Core and Redux Framework plugins to its latest version.
  xStore Core – Version 1.0.16
  Redux Framework – Version 3.6.15

  Here’s another screenshot with regards to the issue we have.

  http://prntscr.com/lou33k

  Please check.

  Thanks,

  Joneel
  Empassion Natural

  #205128 Copied
  

  Rose Tyler

  Support staff

  November 30, 2018 at 09:02

  Hello,

  You need to update Core plugin to 1.1.7 version – http://prntscr.com/louda6 https://xstore.8theme.com/update-history/
  I do not see these problems – https://prnt.sc/loucnc Please clear cache (plugin, browser, server).

  Regards

  #205131 Copied
  

  Joneel Lasaga

  Participant

  November 30, 2018 at 09:25

  Hi,

  It’s working now.

  Thanks,

  Joneel
  Empassion Natural

  #205139 Copied
  

  Rose Tyler

  Support staff

  November 30, 2018 at 09:56

  Hello,

  You’re welcome!
  Have a nice day.

  Regards

  #205146 Copied
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