Theme error making load slow - by andheg

This topic has 4 replies, 3 voices, and was last updated 11 years, 1 months ago ago by Eva Kemp

  • Avatar: andheg
    andheg
    Participant
    November 7, 2014 at 11:05

    Hi, my website http://www.bugella.co.uk is really slow. Just spoke to a representative at GoDaddy who said it was mainly because of an error with the theme that took about 4 seconds to time out before it could load.

    I ran a check of my website and this error comes up “custom.css?ver=2.4.1”

    Can you have a look at this, or know how to fix it?

    Best

    3 Answers
    Avatar: andheg
    andheg
    Participant
    November 7, 2014 at 11:08

    Login details

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    November 7, 2014 at 13:23

    Hello,

    Please try load your site with default theme. If issue was not solved then contact us.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Participant
    November 7, 2014 at 13:27

    Hello,

    Are you talking about this error?
    http://imgur.com/SBCKMiq

    It means you don’t have custom.css file. To create it you need rename default.custom.css to custom.css via FTP in the directory wp-content/themes/legenda.

    Also the login details to wp-admin panel are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

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