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Theme error and slow – Theme error and slow theme

This topic has 5 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: Fábio
    Fábio
    Participant
    January 27, 2022 at 12:56

    We are using your theme on the website (https://cestasdaldeia.com) and the theme is showing some errors, see attached, and also the site is very slow.

    ERRO: https://cestasdaldeia.com/wp-content/uploads/2022/01/WhatsApp-Image-2022-01-27-at-09.18.59.jpeg

    Can check these situations please?

    Please, contact administrator
    for this information.
    #315373 Copied Theme version: 8.0.12 WooCommerce version: 6.1.1
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2022 at 17:16

    Hello,

    1) Can’t log in to your backend using link that you provided https://gyazo.com/36f9b4502a8a50cd32a3f5bdd2d79ba3

    2) I see errors related to Elementor plugin files. Not to theme files. Did you try to enable the default WP theme (Storefront for example) and check if errors are there?

    Regards

    #315420 Copied
    Avatar: Fábio
    Fábio
    Participant
    February 3, 2022 at 19:02

    Errors only happen when we activate your theme.

    Please contact administrator
    for this information.
    #316103 Copied
    Avatar: Fábio
    Fábio
    Participant
    February 3, 2022 at 19:02

    Errors only happen when we activate your theme.

    Please contact administrator
    for this information.
    #316104 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 4, 2022 at 15:37

    Hello,

    Fixed. Check now, please.

    Regards

    #316200 Copied

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