Theme error and slow – Theme error and slow theme

This topic has 5 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: Fábio
    Fábio
    Participant
    January 27, 2022 at 12:56

    We are using your theme on the website (https://cestasdaldeia.com) and the theme is showing some errors, see attached, and also the site is very slow.

    ERRO: https://cestasdaldeia.com/wp-content/uploads/2022/01/WhatsApp-Image-2022-01-27-at-09.18.59.jpeg

    Can check these situations please?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2022 at 17:16

    Hello,

    1) Can’t log in to your backend using link that you provided https://gyazo.com/36f9b4502a8a50cd32a3f5bdd2d79ba3

    2) I see errors related to Elementor plugin files. Not to theme files. Did you try to enable the default WP theme (Storefront for example) and check if errors are there?

    Regards

    Avatar: Fábio
    Fábio
    Participant
    February 3, 2022 at 19:02

    Errors only happen when we activate your theme.

    Please contact administrator
    for this information.
    Avatar: Fábio
    Fábio
    Participant
    February 3, 2022 at 19:02

    Errors only happen when we activate your theme.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 4, 2022 at 15:37

    Hello,

    Fixed. Check now, please.

    Regards

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