Theme doesnt work with visual composer - by patrickribbsaeter

This topic has 11 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 11, 2016 at 23:23

    Hi, my royal wordpress theme doesnt work anymorw with visual composer.. Can you please help me out?

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 11, 2016 at 23:24

    please send me a rep+ly once you checked my website and found the problem.. thank you

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2016 at 07:59

    Hello,

    You’re using old plugin version which is not compatible with the latest WordPress version.
    You have to update VC via FTP. Download the latest version here https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 13, 2016 at 12:55

    Which of the file should I upload in http://FTP.. only the: js_composer.php ???

    Thanks Jack

    Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 13, 2016 at 13:05

    Nice… It worked now… Thank you 🙂

    Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 13, 2016 at 13:07

    I forgot to ask… Jack, can you please check my theme/website if theres anythign else I need to update?

    You can use the same username & password

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2016 at 13:24

    Hello,

    You need also update the plugins:
    Ultimate Addons for Visual Composer
    Revolution Slider
    Master Slider Pro

    and the theme.

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 13, 2016 at 23:56

    Thanks Jack.. great advice.. ive seen the video before, but will following it thoroughly this time.

    How can i backup the database, is it isnide the ftp or inside the actual wordpress admin?

    Thanks

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 14, 2016 at 07:17

    Hello,

    In this case you can use some third party plugins.

    Also please read more how to do it in this articles:
    https://codex.wordpress.org/Backing_Up_Your_Database

    http://webcheatsheet.com/sql/mysql_backup_restore.php

    Regards,
    Robert Hall

    Avatar: patrickribbsaeter
    patrickribbsaeter
    Participant
    June 18, 2016 at 22:43

    Thank you Robert.. very useful information 🙂

    Best regards,
    Patrick

    Avatar: Eva
    Eva Kemp
    Participant
    June 19, 2016 at 11:16

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

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