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Theme doesnt work with visual composer - by patrickribbsaeter

This topic has 11 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

patrickribbsaeter

Participant

June 11, 2016 at 23:23

Hi, my royal wordpress theme doesnt work anymorw with visual composer.. Can you please help me out?

Please, contact administrator
for this information.

#129250 Copied Theme version: Royal

10 Answers

patrickribbsaeter

Participant

June 11, 2016 at 23:24

please send me a rep+ly once you checked my website and found the problem.. thank you

#129251 Copied

Jack Richardson

Support staff

June 13, 2016 at 07:59

Hello,

You’re using old plugin version which is not compatible with the latest WordPress version.
You have to update VC via FTP. Download the latest version here https://www.8theme.com/download-plugins/ .

Best regards,
Jack Richardson.

#129275 Copied

patrickribbsaeter

Participant

June 13, 2016 at 12:55

Which of the file should I upload in http://FTP.. only the: js_composer.php ???

Thanks Jack

#129356 Copied

patrickribbsaeter

Participant

June 13, 2016 at 13:05

Nice… It worked now… Thank you 🙂

#129360 Copied

patrickribbsaeter

Participant

June 13, 2016 at 13:07

I forgot to ask… Jack, can you please check my theme/website if theres anythign else I need to update?

You can use the same username & password

#129361 Copied

Jack Richardson

Support staff

June 13, 2016 at 13:24

Hello,

You need also update the plugins:
Ultimate Addons for Visual Composer
Revolution Slider
Master Slider Pro

and the theme.

Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#129373 Copied

patrickribbsaeter

Participant

June 13, 2016 at 23:56

Thanks Jack.. great advice.. ive seen the video before, but will following it thoroughly this time.

How can i backup the database, is it isnide the ftp or inside the actual wordpress admin?

Thanks

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Robert Hall

Participant

June 14, 2016 at 07:17

Hello,

In this case you can use some third party plugins.

Also please read more how to do it in this articles:
https://codex.wordpress.org/Backing_Up_Your_Database

http://webcheatsheet.com/sql/mysql_backup_restore.php

Regards,
Robert Hall

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patrickribbsaeter

Participant

June 18, 2016 at 22:43

Thank you Robert.. very useful information 🙂

Best regards,
Patrick

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Eva Kemp

Participant

June 19, 2016 at 11:16

Hello,

You are welcome.

Regards,
Eva Kemp.

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