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Theme does not respond to any changes made in theme options

This topic has 5 replies, 4 voices, and was last updated 8 years, 11 months ago ago by Brian Johnson

amyonline

Participant

April 28, 2015 at 18:03

Hi there, I am currently using Legenda and looking to change to Royal theme, however I am having quite a few issues.

1. Prices do not display
2. Theme does not respond to any changes made in Theme Options, such as header, footer, logo, favicon
3. Checkout page is not in line when allowing customer to put card details in

Could someone please look into this or anyone else have the same issue with this theme

Please, contact administrator
for this information.

#60365 Copied Theme version: 1.7.1 WooCommerce version: 2.3.8

4 Answers

Eva Kemp

Support staff

April 28, 2015 at 18:38

Hello,

Some 3rd-party plugin is causing the issue. Please disable them one by one to find it out.
Also update the required plugins. You can download them from this link https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#60384 Copied

amyonline

Participant

April 28, 2015 at 22:31

That’s a lot of plugins, with a lot of high file sizes. Do all of the plugins listed on that link need to be downloaded to make this theme work

Thank you

Amy

#60402 Copied

Stan Russell

Participant

April 29, 2015 at 09:32

Hello,

we recommend you to update all required plugins but you may update ‘Visual Composer’, ‘Ultimate Addons for Visual Composer’ and Woocommerce plugins at first.

Regards,
Stan Russell.

#60456 Copied

Brian Johnson

Member

April 29, 2015 at 10:03

Hello

All necessary plugins which come with our theme are listed in wp-content/themes/royal/framework/plugins and remind about themselves after clean theme installation.

With best regards
Brian Johnson

#60464 Copied
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