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Theme Demo import - by MjV - on WordPress WooCommerce support

This topic has 31 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

MjV

Participant

July 26, 2021 at 14:21

Hello, we bought theme,
want to import demo with Elementor
we wnat to use first page with banners like here:
https://xstore.8theme.com/demos/home-banners/
and product detail page like here:
https://xstore.8theme.com/elementor/demos/marseille03/product/can-dress/
+video

so what demo we have to import to get all this

Thanks!

#296088 Copied Theme version: 8.0.2

30 Answers

Olga Barlow

Participant

July 26, 2021 at 20:17

Hello,

Thank you for choosing our theme.
Have you already imported any demo content? Could you, please, provide us with link to your site?

This home page https://xstore.8theme.com/demos/home-banners/ created using WPBkery page builder and product look element is not available for the Elementor https://prnt.sc/1g9s1eg

All the other elements could be created using Elementor product tabs and Banner with mask element.

Regards

#296159 Copied

MjV

Participant

August 3, 2021 at 12:27

Hello, yes we import main demo .

1.
what mean Banner with mask element? where i can check the demo of it?
is there option to import revslider layout like this one? https://prnt.sc/1io82mk

2.
i would like to have some option to limit access for managers, I mean , I have sales managers, and would like that they have access not to full backoffice, but to sales, orders, customers, products, categories (what is for shop) only, is there in your theme solution for this? if not what solutions you can suggest to do it?

Thanks!

#297514 Copied

Olga Barlow

Participant

August 3, 2021 at 17:16

Hello,

1) a) https://prnt.sc/1iqdca8
b) you can use Banner element https://prnt.sc/1iqe3c4 or simple columns with background the texts inside to create all the other blocks from the screenshot. Provide us with WP Dashboard access and we’ll create an example.

2) Theme does not have such options. Look for the Role manager plugin to implement this.

Regards

#297565 Copied

MjV

Participant

August 3, 2021 at 19:16

Hello,

1) a) how to do few slides for this block?
b) which Banner element need to use?

2) ok, thanks

3) how to correct update the theme?
its just need update XStore Core plugin https://prnt.sc/1irbbkn
or something else ?

4) how to do on product detail page same product images like here
https://xstore.8theme.com/elementor/demos/marseille03/product/can-dress/

Regards,

#297589 Copied

Olga Barlow

Participant

August 4, 2021 at 11:27

Hello,

1) a) Use Revolution slider (https://www.sliderrevolution.com/manual/selecting-layers-via-the-canvas-or-timeline/) to create the slider you need and then add the Revolution slider element to the first column.
b) We have only one Banner with mask Elementor element, see here https://prnt.sc/1iqe3c4

3) You need to update both: theme and XStore core plugin. Watch video tutorial https://youtu.be/xMEoi3rKoHk

4) We used Theme Options > WooCommerce > Single product builder > Gallery and choose this layout https://prnt.sc/1izdb05

Regards

#297673 Copied

MjV

Participant

August 4, 2021 at 15:58

Hello,

4) I add “wishlist” but it don’t appear, why? https://prnt.sc/1j1trl0

5) how to add paypal, debet cards buttons, and color box and size box same as on your demo https://prnt.sc/1j1uc5l and https://prnt.sc/1j1uyll
now we have dropdown menu

Regards,

#297738 Copied

Rose Tyler

Support staff

August 5, 2021 at 07:05

Hello,

4) Make sure that the Wishlist plugin is activated on your site. Provide URL and temporary wp-admin access, so we can take a closer look.
5) Activate WooCommerce PayPal Checkout Gateway plugin.
Watch this video about variation swatches – https://youtu.be/LgzC4iK-j6A

Regards

#297787 Copied

MjV

Participant

August 5, 2021 at 19:27

Hello,
thanks for support.

I create test product, also did few test orders,
in backoffice in WooCommerce > Customer tab shown this https://prnt.sc/1jiwl6c
then some order in in WooCommerce > Order tab mark order as “complete”
but anyway Customer tab is empty,
why there customers dont appear?

Thanks!

#297885 Copied

Rose Tyler

Support staff

August 6, 2021 at 07:33

Hello,

Check how it works when default WC theme – Storefront is activated on your site. If the situation is independent of the theme, contact support of WooCommerce.

Regards

#297907 Copied

MjV

Participant

August 6, 2021 at 15:48

Hello, we update the theme from wp backoffice (update the theme in update section, and update XStore core plugin in plugin section,)
and all our setting is gone!!! why???
no our logo , no menu, no single product layout!
why??
after each update all theme setting will be reset???
i tired to set up single page builder, nothing work
https://prnt.sc/1jw9d7c
10 times delete and reset, nothing changes!!!!
why after theme update all settings are gone??????
nothing work in backoffice, no any setting apply,
https://prnt.sc/1jwgk9g and https://prnt.sc/1jwgs5t price setting dont changes, also gallery setting the same
and console errors
https://prnt.sc/1jwh9x8

#297997 Copied

Olga Barlow

Participant

August 6, 2021 at 17:30

Hello,

Something is wrong with the widgets. Provide us with WP Dashboard and FTP access to your site, please.

Regards

#298011 Copied

MjV

Participant

August 6, 2021 at 19:25

Hello,
we rollback to previous version,
Please, fix this issue in future updates, we don’t interested to lost all the settings what we did before

Thanks!

#298023 Copied

Olga Barlow

Participant

August 9, 2021 at 11:11

Hello,

Error from your screenshot is an unknown error. So, we need access to your site to check it in more detail and help you. Please, provide us with WP Dashboard and FTP access to your site. Or create staging site (full copy of the existing) and provide us with access to staging to allow us to check the problem after theme update and fix it.

Regars

#298261 Copied

MjV

Participant

August 16, 2021 at 16:41

Hello
I installed filebird plugin https://prnt.sc/1pseqya
do I need to activate it follow instruction from screen?

Thanks!

#299022 Copied

Olga Barlow

Participant

August 17, 2021 at 17:00

Hello,

Registration of bundled plugins is not necessary. They will function perfectly without any need for activation.
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Regards

#299102 Copied

MjV

Participant

August 23, 2021 at 17:15

Hello,
1) with new version of theme (fresh install) get an issue on theme option edit page https://prnt.sc/1qfuo9e
have to realod page to get visible options, this is not good. how to fix it?

2) on tab setting set open first tab https://prnt.sc/1qfvf9p
but its not opening in front https://prnt.sc/1qfvhiu
same on your demo site https://xstore.8theme.com/demos/2/marseille03/product/can-dress-3/
how to fix it?

Thanks!

#299657 Copied

Olga Barlow

Participant

August 23, 2021 at 21:59

Hello,

Provide us with WP Dashboard access, please, to check the mentioned issues in more detail and help you.

Regards

#299678 Copied

MjV

Participant

August 24, 2021 at 17:13

Hello,
we create test copy, access provided:
please, check issues what was maintained above

2) where i can edit all footer items https://prnt.sc/1qh14ak
if its in “Static block” section, then its dont applies the changes ,
if its in widget section then there non stop loop https://prnt.sc/1qh4yhf

3) in gallery setting zoom enabled https://prnt.sc/1qh5c9o
but in front end not working, also sometimes gallery setting “2 in row” don’t work, in front end 1 in row

check it too pls.

Thanks!

Please contact administrator
for this information.

#299826 Copied

Rose Tyler

Support staff

August 25, 2021 at 13:34

Hello,

Thanks for the reply.
1/ I’ve checked Theme options, it works fine – https://gyazo.com/8b69d1e0c05acdbded3337121fad3825
2/ Theme Options > General > Enable Old Widgets Panel > On, then go to Appearance > Widgets and check the content of the Footer area. Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , and then edit the content of the Footer static block using Elementor.
3/ Edit page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable http://i.prntscr.com/LaTcdLASTPqlWt-6ejim-w.png

Regards

#299951 Copied

MjV

Participant

August 25, 2021 at 17:15

Hello, thanks for support,
ok,
1) I create menu for footer https://prnt.sc/1qi6h8z , and it’s appear everywhere https://prnt.sc/1qi6iwc,
but i need it only in footer section

2) try to edit shop page in elementor, to create main page layout ang get this notice
https://prnt.sc/1qi6lzx

how to fix issues?

thanks!

#299988 Copied

Rose Tyler

Support staff

August 26, 2021 at 08:39

Hello,

1) Theme Options > Header builder > Main menu > select the menu, also select for the Secondary menu element.
2) If you want to be able to edit the shop archive page using Elementor you need to use Elementor Pro, the default Elementor does not have such option.
Go to Theme Options > WooCommerce > Shop > Shop page layout > change settings depends on your needs.

Regards

#300024 Copied

Rose Tyler

Support staff

August 26, 2021 at 08:40

Also, I would recommend enabling Enable Old Widgets Panel in Theme Options > General

Regards

#300025 Copied

MjV

Participant

August 26, 2021 at 21:44

Hello, thanks for support,

how to do same hover effect (half transparent color) like here https://veikals.guntina.com/en/
with elementor? banner with mask element or other?

Regards,

#300125 Copied

Rose Tyler

Support staff

August 27, 2021 at 08:33

Hello,

Yes, try to use Banner element – https://gyazo.com/8ffa7a62ba12ce1bbd977ae3b1a168d8
Or Categories Masonry element for categories of products (it has Hover Effects Settings)

Regards

#300169 Copied

MjV

Participant

September 13, 2021 at 10:32

Hello, we got wp-cron issue
your plugin et-core-plugin.php blocking wp-cron tasks with this error message:
Parse error: syntax error, unexpected ‘->’ (T_OBJECT_OPERATOR) in …/wp-content/plugins/et-core-plugin/app/controllers/customizer.php on line 303
PHP Parse error: syntax error, unexpected ‘->’ (T_OBJECT_OPERATOR) in …/wp-content/plugins/et-core-plugin/app/controllers/customizer.php on line 303

how to fix this issue?

Thanks!

#302063 Copied

MjV

Participant

September 13, 2021 at 14:27

1) how to on categories pages make leaftsdide menu without scroll https://prnt.sc/1s26tim
and add there filters by size color etc?

2) how to hide/disable category from listing?

3) on tab setting set open first tab https://prnt.sc/1qfvf9p
but its not opening in front https://prnt.sc/1qfvhiu
same on your demo site https://xstore.8theme.com/demos/2/marseille03/product/can-dress-3/
how to fix it?

4)how to hide out of stock variations of products at frontend?

Thanks

#302100 Copied

MjV

Participant

September 14, 2021 at 13:48

5) how to translate sizing guide label, https://prnt.sc/1s5zlfj we use wpml
found there few string https://prnt.sc/1s5zv1b translate them, but its not applied

6) we create mega menu with static block, do everything bu your manual, but issue when change static block its not applied to menu, to make it apply need to do: change static bloc, then delet menu element, insert menu element assign it to static block.
why changes not applied when edit static block???

Thanks!

#302221 Copied

Olga Barlow

Participant

September 14, 2021 at 17:52

Hello,

Where do you get error about wp-cron issue? I checked the site health and see that autoupdate issue https://prnt.sc/1s6ofib and I suppose that it’s caused by your rules in wp-config file, not XStore core plugin.

1) You can enable/disable scroll in Theme Options > WooCommerce > Shop > Shop page filters > Sidebar Widgets With Scrollable Content. To add color and size filters create appropriate attributes for your products and then go to Appearance > Widgets > add the Filter product by attribute widget to shop sidebar.

2) Product categories widget has the option to disable only empty categories, there is no option to choose what other category to hide there.

3) I don’t see the problem with the first tab content https://gyazo.com/e9fbaab87c674fd736a87613e6f87b96 it’s opened and visible.

4) You can hide out of stock products from grid in WooCommerce > Settings > Products > Inventory > Hide out of stock products from catalog.

5) Provide us with FTP access to your site to check this issue in more detail.

Regards

#302276 Copied

MjV

Participant

September 14, 2021 at 23:39

Hello,
!) you checked test site, not actual
we have cron task on server side, and this error give to us our hosting provider from error log.
if switch to default theme, then all works fine.

3) first tab content not working in all browsers (not cross browsers), its work in IE
in yandex browser popular in Russia, try it there, not work
try https://browser.yandex.com/

5) do you have multilingual demo to check there this issue?

6) we create mega menu with static block, do everything bu your manual, but issue when change static block its not applied to menu, to make it apply need to do: change static bloc, then delet menu element, insert menu element assign it to static block.
why changes not applied when edit static block???

7) when we import demo data we import full content,
but here no mailchimp forms https://prnt.sc/1s7z1sm
how to add form?

8) in footer same, why its just the text? https://prnt.sc/1s7z8b8
how to add form there

Thanks!

#302297 Copied
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