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Theme customize page couldn't be saved

This topic has 5 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Zahin

  • Avatar: Zahin
    Zahin
    Participant
    October 7, 2020 at 08:59

    Hello Support,

    I tried to save the changes that i made but it couldn’t be saved. I’d appreciate if you could help me solve this matter. https://prnt.sc/uuksrs

    Thanks

    Zahin

    #254218 Copied Theme version: 1.0
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 7, 2020 at 12:12

    Hello,

    Provide us with WP Dashboard access to your site to check the issue.

    Regards

    #254272 Copied
    Avatar: Zahin
    Zahin
    Participant
    October 8, 2020 at 03:12

    Hello,

    Here’s the dashboard access.

    Thanks

    Please contact administrator
    for this information.
    #254386 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 8, 2020 at 08:36

    Hello,

    As I can see, settings can be saved https://prnt.sc/uv9hmv What exactly did you try to change? Please check your internet connection, clear cache, and check one more time.

    Regards

    #254416 Copied
    Avatar: Zahin
    Zahin
    Participant
    October 8, 2020 at 08:42

    Hello,

    Yesterday i’ve tried multiple times but it can’t be saved. But today it can.
    The problem is solved. Appreaciate your help.

    Thanks

    #254418 Copied
  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Theme customize page couldn't be saved’' has been successfully resolved, and the topic is now closed for further responses

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