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  efrat_cohen

  Participant

  December 7, 2017 at 23:01

  Hi,

  A few questions:

  1) I just updated XStore. WPBakery Visual Composer stopped working and gives me an error when I tried to update it through the 8theme menu in WP. Please advise.

  2) Why, after I update XStore, does it continue to show a button that says “Update Now” and a message saying that a new version of XStore is available?

  Need answer to WPBakery Visual Composer asap.

  Thanks.

  #179642 Copied Theme version: 1.0 WooCommerce version: 3.2.5
  1 Answer
  

  Rose Tyler

  Support staff

  December 8, 2017 at 08:21

  Hello,

  1. You need to update plugins via FTP, please read our documentation https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  2. Could you please provide temporary wp-admin access in Private Content?
  Feel free to ask if you have any other questions.

  Regards

  #179644 Copied
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