• 

  Eric

  Participant

  December 6, 2015 at 10:38

  Dear service,

  I set my Youtube background with these steps. Please check…
  1). Edit row background.
  https://drive.google.com/file/d/0B0UZ77fMI9c0ei1xYUpPTXRPcEE/view?usp=sharing
  2). Set “Use Video Background” and give it a url.
  https://drive.google.com/file/d/0B0UZ77fMI9c0VDBES2cycjdqT0E/view?usp=sharing
  3). I find it’s no use with step2, then I set another background condition.
  https://drive.google.com/file/d/0B0UZ77fMI9c0LVJzeUp5WEQ3Smc/view?usp=sharing
  4). After saving these setting, it looks like this…
  https://drive.google.com/file/d/0B0UZ77fMI9c0XzZTMWhCRlBlSHM/view?usp=sharing

  My test page link.
  http://store.yoz.tw/wp-admin/post.php?post=17007&action=edit

  Do I do it right? Why the theme’s youtube background looks like this? Is this a bug?
  How to fix it?

  Regards,
  Eric

  Please, contact administrator
  for this information.

  #102950 Copied
  3 Answers
  

  Jack Richardson

  Support staff

  December 7, 2015 at 09:20

  Hello,

  At first you used Vimeo url instead of YouTube url.
  Also you need add padding values in Design Options tab in the row settings so the height of the row will be increased.

  Please try it.

  Best regards,
  Jack Richardson.

  #102995 Copied
  

  Eric

  Participant

  December 7, 2015 at 16:12

  Dear Jack,

  Yes, I try successfully.
  Thanks for your suggestion!

  Regards,
  Eric

  #103083 Copied
  

  Jack Richardson

  Support staff

  December 7, 2015 at 16:40

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #103086 Copied
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