This topic has 2 replies, 2 voices, and was last updated 5 months ago ago by Luca Rossi
When an order is placed, XStore does not send emails, however, if I disable the option to send emails through XStore, the emails go out through Woocommerce without problem.
Hi @Signum,
We’ve sent a test mail it’s still working fine: https://prnt.sc/gDQcUEwsfpaO
To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.
For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.
Thank you for your patience and cooperation.
If it doesn’t help, could you please tell us how can we make a test order? We couldn’t see any add-to-cart button on single product page.
Best Regards,
8Theme’s Team
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