The website is totally different on mobile

This topic has 3 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

  • Avatar: Bilal EL haj
    Bilal EL haj
    Participant
    July 25, 2024 at 09:24

    i am creating a website using xstore on desktop everything is ok but on mobile its totally different i tried to clear cache and use another browser on phone and open the website in private mode without success.
    magical-scent.com
    even the website logo is Xstore not my logo even the content.

    help please/

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 25, 2024 at 09:42

    Hello, @Bilal EL haj,

    Thank you so much for purchasing our theme and contacting our support center.

    We kindly request that you navigate to the Dashboard, proceed to the “Plugins” section, and deactivate the “XStore AMP” plugin and check again.

    https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

    We hope this helps.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 25, 2024 at 10:01

    Dear Bilal EL haj,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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