The variation doesn’t show in the layout

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

  • Avatar: Rhass
    Rhass
    Participant
    January 25, 2024 at 12:19

    Hello, when I scroll on my website, the variation doesn’t show so the customer can’t choose the variation until he click on the product page

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 25, 2024 at 14:26

    Hello, @Rhass,

    Thank you so much for purchasing our theme and contacting our support center.

    Should you wish to display variation swatches on both the product archive and single product pages, and have already established the necessary attributes, please proceed to the following navigation path: XStore >> Theme Options >> WooCommerce >> Shop Elements >> Variation Swatches. There, you may configure the settings to your preference.

    For a visual guide, kindly refer to the following link: https://imgur.com/a/kj9o78W

    Additionally, we suggest viewing the instructional video on variation swatches for further clarification, which can be found here: https://xstore.helpscoutdocs.com/article/94-variation-swatches. We trust you will find this resource beneficial.

    Should you continue to experience difficulties, we invite you to provide a screenshot that captures the specific issue. This will greatly assist us in understanding and resolving your concern more effectively. Screenshots can be uploaded to https://imgbb.com/ and the links shared with us.

    Moreover, for a comprehensive examination of the matter, we would appreciate it if you could extend temporary administrative access to your WordPress site within the private content area. This measure will facilitate a detailed investigation and enable us to provide a more accurate solution.

    Prior to granting access, we strongly advise you to perform a complete backup of your website.

    We are committed to offering you the best support and eagerly await your response.

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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