UpdraftPlus view breaks when theme is active.

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  Ayesha

  |

  Participant

  | January 16, 2019 at 8:25 pm

  UpdraftPlus view breaks when theme is active. See private details.

  Theme version: Version: 3.3

  

  Content is visible for topic creator and
  support staff only.

  #207136 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | January 17, 2019 at 10:57 am

  Hello,

  Does it work with the default WP theme because I don’t see the default theme in the list of themes on your site? Have you contacted the plugin author first to solve the problem? What errors related to our theme did plugin author provide?

  Regards

  #207183 copied to clipboard
  

  Ayesha

  |

  Participant

  | January 17, 2019 at 9:40 pm

  seems like you have installed the latest version of the theme for me.

  Just out of curiosity, the version on our website is 4.7.3 – and the version available on themeforest is I believe 4.7.2

  So – where can I find the 4.7.3 – because I have the same theme on 3 more websites – and I would like to install UpdraftPlus on those as well.

  #207231 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | January 18, 2019 at 11:27 am

  Hello,

  Yes, I found that you used the very old version of the Royal theme and included plugins and updated theme to avoid problems from your side. You can update theme from version 4.7.2 to 4.7.3 using autoupdate option (Dashbaord > Updates). 4.7.3 was minor update that includes fix of the one woocommerce file that’s why we make it available for the autoupdate only.
  If you use FTP methor to update theme then you can copy theme folder from the updated site and update the other sites using this copy.

  Regards

  #207264 copied to clipboard
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