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The template I import for my website bugin

This topic has 6 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Tony Rodriguez

jeffe jeremy

Participant

January 11, 2024 at 17:33

i dropped my url, you can open and see what i means. I can’t import prebuilt page.
cheer’s

#379632 Copied Theme version: .9.2.5

5 Answers

Tony Rodriguez

Support staff

January 12, 2024 at 07:12

Hello, @jeffe jeremy,

Thank you so much for purchasing our theme and contacting our support center.

1/ Upon reviewing your website, we have observed that there are 404 errors manifesting within the console of the Chrome browser. Understanding the importance of a seamless user experience, we recommend addressing these errors promptly.

For your convenience, we have provided a link to an informative article that offers a comprehensive understanding of 404 errors and their implications: https://www.stechies.com/failed-load-resource/

We trust that this resource will be beneficial in assisting you to resolve the issues encountered.

2/ Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please set the php version 8.0 on your site and increase max execution time minimum 3000. Check the image for specific requirements here: https://imgur.com/wKn5z6x

3/ Following your successful fulfillment of the system requirements, we kindly request that you inform us of the specific prebuilt/demo site you are interested in importing. Additionally, for us to assist you effectively, please provide your WordPress administrative login credentials. We assure you that your information will be handled with the utmost confidentiality and should be submitted in the private content area of this support topic.

To facilitate this process, please furnish us with the following details:

– WP Admin URL:
– WP Admin Username:
– WP Admin Password:

We appreciate your cooperation and look forward to assisting you with the import process. Should you have any further inquiries or require additional support, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

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jeffe jeremy

Participant

January 12, 2024 at 07:31

Can you help me? Everything is okay from server side

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Tony Rodriguez

Support staff

January 12, 2024 at 07:49

Hello, @jeffe jeremy,

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache and revisit your website to see the changes.

Additionally, we have successfully imported the Barber Shop demo onto your site. For your reference, please find the screenshots of the updated site at the following links:

– https://ibb.co/ZNV2xp5
– https://ibb.co/cXdcd4C

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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jeffe jeremy

Participant

January 12, 2024 at 07:57

Thanks

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Tony Rodriguez

Support staff

January 12, 2024 at 08:41

Hello, @jeffe jeremy,

Thank you for your response.

We are pleased to confirm that you have the ability to change or import a new template/demo onto your website. To proceed with this action, kindly follow the steps outlined below:

1. Access the XStore dashboard on your website.
2. Navigate to the ‘Import Demos’ section.
3. Select the ‘Delete All Content’ option to remove the current content.
4. Subsequently, you may import the new demo that best suits your requirements.

For your convenience, we have attached an image to serve as a visual guide during this process. https://ibb.co/Cz6KWLj

Furthermore, we highly recommend that you review our theme documentation for detailed instructions and additional information. You can find the documentation at the following link: https://xstore.helpscoutdocs.com/article/34-demo-content

We trust that these guidelines will be helpful to you. Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

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Tagged: bug fixing, bug-free wordpress themes, efficient wordpress themes, reliable woocommerce templates, website design improvement, website template import, wordpress woocommerce themes
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