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Topic: the template does not load, help me please

quisquillosaaove

Participant

January 31, 2023 9:44 am

Today I was going to continue working on my xstore template but it didn’t finish loading. Everything stays blank and with the intermittent charging dot
Site URL: hidden
Theme version: 1.0

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support staff only.

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Rose Tyler

Support staff

January 31, 2023 11:10 am

Hello, Quisquillosaaove

In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.

Also, contact your hosting provider and ask about the error log.
Provide us with this info.

Kind Regards,
8theme team

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