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The Swatches Filter Is Not Working - by Eniyan

This topic has 9 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

Eniyan

Participant

March 6, 2021 at 06:12

Hi,

The Swatches Filter is not working properly and showing the first selected attribute for all the remaining attribute i selected for the first load. It changes only when I switch the page using pagination button.

For example, if I add filters for model and material attribute, it shows two filters model only and not showing filter for the material in the first load.

https://postimg.cc/pm0KYp2B

https://postimg.cc/DWMdFmHz

#277993 Copied Theme version: 7.2.5 WooCommerce version: Version 5.0.0

8 Answers

Rose Tyler

Support staff

March 6, 2021 at 08:37

Hello,

Thanks for using our theme.
Please provide URL and temporary wp-admin access.

Regards

#278005 Copied

Eniyan

Participant

March 8, 2021 at 17:45

Hello,

Currently I am development the site on the local machine and unable to share the url. Its urgent, please help.

#278279 Copied

Olga Barlow

Support staff

March 9, 2021 at 16:27

Hello,

We can’t detect what is the reason of your issue by screenshot only. We need temporary WP Dashboard and FTP access to your site to check the settings you use and then check the code to fix the issue if it’s related to theme. So, could you, please, move your site to live server and provide us access?

Regards

#278464 Copied

Eniyan

Participant

March 11, 2021 at 19:43

Shared the required details of ftp and wp dashboard, please check the issue and provide the fix at the earliest.

Please contact administrator
for this information.

#278912 Copied

Olga Barlow

Support staff

March 12, 2021 at 10:13

Hello,

I see that issue is related to the Ajax loading of the filter widgets. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#278997 Copied

Olga Barlow

Support staff

March 12, 2021 at 11:41

Hello,

Fixed. Check now.

Regards

#279022 Copied

Eniyan

Participant

March 12, 2021 at 18:16

Could you please share files you modified, so that I can update the local instance as well.

#279101 Copied

Olga Barlow

Support staff

March 13, 2021 at 11:12

Hello,

Reupload theme and XStore core plugin files to your local installation.

Regards

#279155 Copied
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