The size of the images will be reduced after uploading

This topic has 4 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    March 9, 2023 at 21:56

    Hello good time

    My photo is resized to 864 x 1080 pixels after upload which reduces the quality.

    This is the original photo
    https://fendo.ch/wp-content/uploads/org9-scaled3.webp

    Resize photo
    https://fendo.ch/wp-content/uploads/org9-scaled3-scaled.webp

    I disabled all photo plugins, I didn’t look at my code, there was nothing.

    Does it change the photo size of the template?

    It is possible to check one
    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 10, 2023 at 07:17

    Hello @MAHDAR,

    We suggest that you install the “Regenerate Thumbnails” plugin from XStore and then attempt to regenerate the image thumbnails. After doing so, please clear your browser cache and check back to your site. We are confident that this will resolve your issue. If not, please try deleting and reuploading the image and check back.

    Best Regards,
    8Theme’s Team

    Avatar: mahdar
    MAHDAR
    Participant
    March 10, 2023 at 12:18

    Good time
    I did but it didn’t work but please check
    Thank

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2023 at 17:00

    Hello, MAHDAR,

    We have noticed that there is no org9-scaled3.webp in the Media library on your site, only org9-scaled3-scaled.webp can be found.
    We do not see how this relates to our theme, so in this case, when the issue is unrelated to the theme, we suggest you contact WordPress support for further assistance.

    Kind Regards,
    8theme team

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