The shop page cannot be edited with Elementor, and an error occurs. Screenshots are available and as

This topic has 35 replies, 3 voices, and was last updated 6 days, 10 hours ago ago by tov

  • Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 03:38

    The shop page cannot be edited with Elementor, and an error occurs. Screenshots are available and assistance with the problem is requested.

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    34 Answers
    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 03:40

    Please login to view the fixshop page. Thank you.

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    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 03:49

    Hi, you can’t modify the data of other pages when you restore the shop page. Because the site is already under modification now. Just restore the list page of shop.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 6, 2025 at 08:06

    Hello,

    Thank you for reaching out to us.

    By default settings for the Shop page come from Theme Options > WooCommerce.
    To be able to edit the Shop page using Elementor, please follow this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ .

    Warm Regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 08:11

    I’ve gone ahead and edited the article as you provided. But currently it is not possible to edit it using this Elementor editor. Other pages are normal. Just this page fails to load and gives an error. Can you please take a look at the screenshot, I am unable to resolve this issue here.

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 08:24

    I’ve gone to the product listing page. But can I fix the listings page of shop?

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 6, 2025 at 08:26

    Hello,

    XStore Builders > Archive products > edit template https://prnt.sc/gNzeo0mhpTbC > the editor works fine – https://prnt.sc/zASEwjsdqQJr

    Regarding this screenshot: https://prnt.sc/6IE42AjrFVeF — this behavior is expected. By default, the Shop page cannot be edited using the free version of the Elementor plugin, regardless of the theme being used.
    Therefore, in order to edit the Shop page with Elementor, you will need to use the builder we previously recommended to you.

    Warm Regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 08:36

    Oh, so it’s not editable because of the free version of elementor? Do you have to go to xstore-builders to edit it?

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 08:56

    It’s now editable with elementor. But why doesn’t it show the product here?

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    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 08:58

    It’s now editable with elementor. But why doesn’t it show the product here?

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 08:59

    It’s now editable with elementor. But why doesn’t it show the product here? Please see my latest screenshot Thanks!

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    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 09:00

    Here here. Why does the screenshot not match what I uploaded. Here’s the latest screenshot

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    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 09:04

    I’ve solved the problem. But I have a new problem.

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 09:07

    How about setting only one product to be displayed here? And it is displaying one product horizontally. How to set it. I want to display one product horizontally.

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 6, 2025 at 09:12

    Hello,

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    Could you please provide the URL of the page shown in your screenshot? This will help us assist you more effectively.

    Best regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 09:32

    It’s okay. But you need to be logged in to view the home page. I have provided the login information. You log in to view it.

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 6, 2025 at 09:48

    Hello,

    We appreciate your prompt response.

    You cna set the next settings: https://prnt.sc/K9dOz-mXc1cq https://prnt.sc/WhEvn5ulzfoc

    Warm Regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 09:53

    Good. But the picture is too big. Doesn’t display well with the title on the right. How about keeping them pictures and captions aesthetically pleasing?

    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 10:42

    Can you set it up like this. The pictures are smaller. The text title on the right side is stretched out a bit.

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 6, 2025 at 12:03

    Hello,

    Please check now – https://prnt.sc/COe-zM7bswdc

    Warm Regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 9, 2025 at 04:32

    Thank you very much, the problem has been solved. But I have a new problem. I want to add a new category filter in Blog list. How do I need to do this? I’ve searched for a long time but couldn’t find it, so I’m here to ask for your assistance. I am here to ask for your assistance. How about adding a new category display for this blog. Thank you very much for your patience.

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    Avatar: Robofinity
    tov
    Participant
    June 9, 2025 at 04:33

    Here’s the link I need to implement

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    Avatar: Justin
    Luca Rossi
    Support staff
    June 9, 2025 at 09:43

    Dear @tov,

    We hope this message finds you well.

    To set up the blog page archive template, please follow the steps below:

    1. Navigate to XStore Builders > Posts Archive and create a new post archive template using the Template Builder. You can access it directly via the following link:
    https://***project.com/wp-admin/admin.php?page=elementor-app&ver=3.29.0#/site-editor/templates/archive

    2. Once the template is created, add the “Edit Horizontal Filters” element and select the appropriate sidebar for the blog page. For reference, please see the screenshot here:
    https://prnt.sc/CSLDjCY-qCJw

    3. Next, go to the selected sidebar and add the “Post Categories” widget. You can view an example here:
    https://prnt.sc/W9F2ipR41BXf

    Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 9, 2025 at 10:25

    Thank you very much for your reply, I just added the categories in new’s list the way you did and it doesn’t seem to be what I ideally wanted. Would you look at the screenshot, is that correct? I want to add a new category for articles on the new list. But it doesn’t seem to be ideal. So can you check it for me? The effect I want to achieve is like the first image, showing the category of blog or news text.

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    Avatar: Robofinity
    tov
    Participant
    June 9, 2025 at 10:27

    I would like to achieve a case effect like this. Can you take a screenshot on my test link to show me how to do it?

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    Avatar: Justin
    Luca Rossi
    Support staff
    June 9, 2025 at 13:44

    Dear @tov,

    We hope this message finds you well.

    We are pleased to inform you that we have created the Posts Archive template builder for your blog, which you can view at the following link: https://myrobotproject.com/blog/.

    Additionally, we have set up a new custom sidebar titled “Blog Sidebar” and assigned it to the Posts Archive template: https://prnt.sc/G08cw2fGv-Sa.

    To display content on the blog page, please ensure that posts are assigned to the relevant categories. Kindly note that any categories without assigned posts will be hidden by default.

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 10, 2025 at 07:40

    No, no, no, I’m not trying to add a new category to /blog, I’m trying to add a new category above the /new/ link. Please check out what’s available in the private content area, thanks.

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    Avatar: Justin
    Luca Rossi
    Support staff
    June 10, 2025 at 09:22

    Dear @tov,

    We hope this message finds you well.

    We would like to clarify that the /blog/ page was provided merely as an example for the Post Archive layout. You are under no obligation to use it, and you are welcome to remove the blog page if it is not required for your project.

    To achieve the category styling as shown in your screenshot, please use the following custom CSS code:

    
    .widget_categories ul {
        display: flex;
        gap: 10px;
    }
    
    .widget_categories ul li {
        width: auto;
    }
    
    .widget_categories ul li a {
        padding: 8px 16px !important;
        border-radius: 50px;
        border: 1px solid #000;
    }
    
    .widget_categories ul li a:hover {
        color: #fff;
        background-color: #000;
    }
    

    You can also refer to the visual example here: https://prnt.sc/VJkjS5uU51wQ

    If you have any further questions or need additional assistance, please don’t hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Robofinity
    tov
    Participant
    June 10, 2025 at 09:51

    Oh, my God. You were fantastic. Helped me out with a problem.

    Avatar: Robofinity
    tov
    Participant
    June 10, 2025 at 09:56

    But I have a new question. I want to change the suffix url of this page Link. https://xxxx.com/news/
    I want to change it to: https://xxxx.com/Blogs/

    How do I need to do this, maybe it was created before as news I want to change it to ;blogs . You are so patient. Thank you.

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