The search box in the header does not display the search results page

This topic has 7 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Arius

  • Avatar: Arius
    Arius
    Participant
    September 24, 2025 at 16:05

    Hello!
    I think I checked something wrong, otherwise I can’t explain it. I discovered that when searching for a product, no results are displayed. I tried to see what the settings would be, I even looked at the tutorials but nothing works.

    I basically use everything as a catalog, I don’t want to sell anything but the search doesn’t return any products. And it’s possible that I did something wrong. I need a helping hand so that the search section in the header displays my search results.

    I created an admin account so that someone can see what a stupid thing I did. On another site I use something similar I don’t have this problem, the results are displayed. Could it be from the catalog mode?

    Thanks!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 25, 2025 at 10:04

    Hello, Arius,

    Could you please provide temporary FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Arius
    Arius
    Participant
    September 25, 2025 at 10:50

    Hello, Andrew
    Here are the ftp login details.
    Thanks!

    Please contact administrator
    for this information.
    Avatar: Arius
    Arius
    Participant
    September 26, 2025 at 10:53

    Hello!
    I see that nothing has been resolved yet. Can I work in parallel on what I have to do with the products (adding data) and other elements on the front page and the product page template?

    Thank you!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2025 at 14:48

    Hello, Arius,

    Thank you for providing access. We have resolved your issue, kindly check it.

    Best regards,
    8Theme Team

    Avatar: Arius
    Arius
    Participant
    September 27, 2025 at 07:10

    Hello, Andrew,
    Thank you for your help and for your time!
    Have a great weekend!

    Avatar: Arius
    Arius
    Participant
    September 27, 2025 at 07:10

    Thanks for the support! My topic “The search box in the header does not display the search results page” has been successfully resolved.

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The issue related to '‘The search box in the header does not display the search results page’' has been successfully resolved, and the topic is now closed for further responses

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