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  Lance

  Participant

  April 23, 2025 at 17:01

  I have enter the email address but is not working. I cannot receive email for registration.
  Please help to check.

  Please, contact administrator
  for this information.

  #441631 Copied Theme version: 9.4.10
  3 Answers
  

  Lance

  Participant

  April 23, 2025 at 17:07

  It’s worked on phone but not working on computer.

  #441633 Copied
  

  Alex Carter

  Support staff

  April 24, 2025 at 07:19

  Hello,

  Thank you for reaching out to us.

  The Loginisation/Registration functionality comes from the WooCommerce plugin – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy

  Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
  If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

  Warm Regards,
  The 8Theme Team

  #441672 Copied
  

  Tony Rodriguez

  Support staff

  May 6, 2025 at 02:10

  Dear Lance,

  We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

  Click here to spread the love: https://themeforest.net/downloads

  Thank you for being an integral part of our journey!

  Best Regards,
  The 8Theme Team

  #442763 Copied
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