The quality of product images in the categories is low

This topic has 14 replies, 3 voices, and was last updated 1 months ago ago by Tony Rodriguez

  • Avatar: Murad
    Murad
    Participant
    May 12, 2024 at 19:14

    Hi,

    1) The quality of the products in the “refler” category is low, the products look as if they are blurred. What can I do?

    2) The order of products is 3 columns, how can I make them 4, 5?

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    13 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 13, 2024 at 07:31

    Hello @Murad,

    Thank you for contacting us and for using XStore.

    1/ Please be informed that the settings for product images are managed through the WooCommerce plugin, rather than our theme. For detailed guidance, we recommend reviewing the following resources: https://xstore.helpscoutdocs.com/article/89-product-images
    https://woocommerce.com/document/fixing-blurry-product-images/

    Should you require further assistance, please do not hesitate to reach out to WooCommerce support at: https://wordpress.org/support/plugin/woocommerce/

    2/ To modify the order of products on your category pages, please follow the steps outlined below:

    1. Navigate to Xstore > Theme Option.
    2. Select “Woocommerce Shop.”
    3. Click on “Shop Page Layout.”
    4. Proceed to the “Products Per Row On Category Page” dropdown menu.
    5. Choose the desired number of products per row according to your requirements.
    6. Click “Publish” to save the changes.

    For your reference, you can view the following image: https://paste.pics/edit/QX7K0

    We trust this information will be of assistance to you. Should you have any further inquiries, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Murad
    Murad
    Participant
    May 13, 2024 at 12:37

    1) The brand logo and inscription do not appear on my products page.

    2) How can I add filters to the top of my products page?

    3) I couldn’t translate this sentence with loco. I want you to translate it.

    4) Is it possible to remove the website tab from the comment section of the article?

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 13, 2024 at 14:32

    Hello, @Murad,

    1/ We are pleased to inform you that the issue you reported has been successfully resolved. The brand logo is now displaying correctly on the single product page.

    Should you wish to modify the position of the brand image, you can do so by navigating to: XStore > Theme Options > WooCommerce > Shop Elements > Brand.

    For your reference, we have included images in the private content area of our support portal.

    We hope this resolution meets your satisfaction.

    2/ We are pleased to inform you that the issue you reported has been successfully resolved. We have activated the Shop Toolbar option for you. This can be found under the following navigation path: XStore > Theme Options > WooCommerce > Shop > Shop Page Layout.

    We believe this adjustment addresses your concern effectively. For your reference, we have included a screenshot in the private content area.

    3/ To assist you more effectively, could you please provide a screenshot of the issue along with the URL of the page where the problem is occurring? This information will enable us to further investigate and offer you the appropriate support.

    Thank you for your cooperation and we look forward to hearing from you soon.

    4/ We are pleased to inform you that the issue you reported has been successfully resolved. Kindly verify at your earliest convenience and let us know if everything is functioning to your satisfaction.

    We hope this information is helpful. Should you have any further inquiries, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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    Avatar: Murad
    Murad
    Participant
    May 13, 2024 at 18:16

    1) I want you to make the first letter of the “marka” name uppercase and the other letters lowercase. How do I format the upper and lower spaces of the brand logo?

    2) I couldn’t translate this sentence with loco. I want you to translate it.

    3) The location of the promise in the section sending comments to the articles has changed. Is it possible to repair it? I have sent you a picture and a link.

    4) where can I change the font of the articles in the image and link?

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 14, 2024 at 08:36

    Hello @Murad,

    1/ We would like to provide you with some CSS code adjustments to enhance the presentation of your website’s brand elements.

    **A. Brand Word Capitalization:**
    To adjust the capitalization of the word “BRAND” to “Brand,” please insert the following CSS code into the Global CSS section located at Xstore > Theme Options > Theme Custom > Global CSS.

    .product_brand {
        text-transform: capitalize !important;
    }

    B/ Brand Logo Upper and Lower Space:
    To format the upper and lower spacing of the brand logo, we recommend adjusting the height of the brand logo image. Please add this CSS code in the Global CSS Section:

    .product_brand img {
        max-height: 50px !important;
    }

    Feel free to adjust the code according to your requirements.

    For your reference, you can view the effect of these changes in the following image: (https://paste.pics/QXGMN)

    2/ You need to rename https://paste.pics/QXGDM az.po to xstore-az_AZ.po and https://paste.pics/QXGE3 xstore-core-az.po to xstore-core-az_AZ.po via FTP.

    Please find and translate strings on 3 pages (for theme, WooCommerce, and XStore Core plugin) under Dashboard > Loco > Themes > XStore and Dashboard > Loco > Plugins > XStore core.

    We hope this helps.

    3/ We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache and then revisit your site.

    For your reference, the resolution involved the addition of CSS code, which can be found under the following navigation path on your website: XStore > Theme Options > Theme Custom CSS > Global CSS.

    Additionally, we have provided images in the private content area for your reference.

    4/ We are writing to provide guidance on how to change the font styles using CSS for different elements on your website.

    To modify the font for the “Reply Title Text,” please use the following CSS code:

    #reply-title {
    font-family: ‘Roboto’ !important;
    }

    For changing the font of the text within the “Checkbox Box Input,” please apply the following CSS snippet:

    #wp-comment-cookies-consent span {
    font-family: ‘Roboto’ !important;
    }

    For your reference, you can view the implementation in the image provided at the following link: (https://paste.pics/edit/QXGNU).

    Please note that you may adjust the CSS code according to your specific requirements. We hope you find this information useful. Should you need any further assistance or have additional queries, please feel free to contact us. Our team is eager to assist you.

    Best regards,
    The 8Theme Team

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    Avatar: Murad
    Murad
    Participant
    May 14, 2024 at 20:59

    1) You have provided me with the code to increase and decrease the size of the brand logo. I need to adjust the size of the space at the top and bottom of the brand logo.

    2) Loco translate couldn’t translate this sentence. I want you to translate it.

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 15, 2024 at 06:11

    Hello, @Murad,

    Thank you for your response.

    1/ We are pleased to inform you that the issue you reported has been successfully resolved. We have added the necessary CSS code to your website. You can find this update in the following location: XStore > Theme Options > Theme Custom CSS > Global CSS.

    For your reference, we have attached an image that illustrates the changes made.

    2/ Regarding the loco translate problem, Could you also provide us with the FTP details?

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your attention to these matters.

    Should you require further assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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    Avatar: Murad
    Murad
    Participant
    May 15, 2024 at 13:41

    My translations disappeared after your last edits.

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 16, 2024 at 05:43

    Hello, @Murad,

    We regret to inform you that due to an error on our part, your original translation file, which was 2% complete, was inadvertently deleted. We sincerely apologize for this inconvenience.

    To rectify this issue, we have uploaded a new translation file. Although this file is currently at 1% completion, it is functioning correctly. You are now able to modify, change, or continue translating the content according to your requirements.

    Please review the updated file and related screenshots in the private content area at your earliest convenience.

    We apologize again for any disruption this may have caused and appreciate your understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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    Avatar: Murad
    Murad
    Participant
    May 20, 2024 at 09:30

    I completed my site by translating it again, loco could not translate the words I mentioned below. Is it possible for you to translate by logging in with FTP?

    ENG version:
    1) Save my name, email, and website in this browser for the next time I comment.
    2) Shop
    3) Share on facebook
    4) Share on twitter
    5) Pin it
    6) Download image

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2024 at 13:57

    Hello @Murad,
    Please, check now !
    Kind regards, Jack Richardson

    Avatar: Murad
    Murad
    Participant
    May 20, 2024 at 16:47

    Thanks.

    Where can I change the fonts on the site?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 21, 2024 at 11:12

    Hello, @Murad,

    To modify the fonts on your website, kindly proceed to the following location within your dashboard: XStore > Theme Options > Typography Options.

    For detailed instructions, please refer to our theme documentation available at:
    (https://xstore.helpscoutdocs.com/article/157-how-to-setup-custom-fonts-with-xstore)

    We trust this will assist you effectively.

    Additionally, we kindly request that you initiate a new topic for each distinct issue on our support forum. This practice helps us maintain organized and efficient support for all users.

    Thank you for your attention and cooperation.

    Best Regards,
    The 8Theme Team

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