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The product title is not showing on product page

This topic has 6 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

Alvaro

Participant

October 23, 2023 at 10:37

On my product page, in my section 3 where i put all the product details, the product title is not showing, also, now is showing the title in the breadcrumb and it’s way bigger than the actual breadcrumb and it doesn’t let me modify it.

Please, contact administrator
for this information.

#371174 Copied Theme version: 9.2.1 WooCommerce version: 6.3.2

5 Answers

Tony Rodriguez

Support staff

October 23, 2023 at 11:04

Hello, @Alvaro,

Thank you for using our theme and for contacting us.

We regret to inform you that the wp-admin login details you provided do not grant access to the backend. Please refer to the screenshot provided in the private content area for more details.

To assist you further, we kindly request you to provide a screenshot and the URL of the product page where you are encountering the issue. This will enable us to investigate the matter thoroughly and provide you with the necessary assistance.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#371179 Copied

Alvaro

Participant

October 23, 2023 at 11:29

Send you details in private area

Please contact administrator
for this information.

#371183 Copied

Tony Rodriguez

Support staff

October 23, 2023 at 12:35

Hello, @Alvaro,

We appreciate your prompt response in providing us with the wp-admin login details.

Upon reviewing your site, we have noticed that you are currently utilizing the Xstore Core plugin version 5.2.2 and the Xstore theme version 9.2.1.

We kindly recommend that you update both the Xstore theme and the core plugin to the latest versions on your site. You can access the updates via the following link: https://xstore.8theme.com/update-history/

https://xstore.helpscoutdocs.com/article/63-theme-update

Please ensure that you update the Xstore theme to the most recent version, which is 9.2.2, and temporarily disable the cache and optimizing plugins on your site and then verify the changes.

We trust that this action will effectively resolve the issue you have been experiencing.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#371203 Copied

Alvaro

Participant

October 23, 2023 at 14:59

I have updated into the 9.2.2 version and the error persists.

Please, let me know what to do.

Thank you

#371237 Copied

Rose Tyler

Support staff

October 23, 2023 at 15:22

Hello, @Alvaro,

We appreciate your prompt response.

We’ve activated this option – https://prnt.sc/6xTmpVKLuv38
Please clear cache and check the single product page now.

Best Regards,
8Theme’s Team

#371243 Copied
Tagged: ecommerce theme solutions, fix woocommerce error, product title issue, woocommerce help, woocommerce themes, wordpress product page, wordpress troubleshooting
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The product title is not showing on product page

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