The product page does not want to load after activating the xstore plugin

This topic has 8 replies, 4 voices, and was last updated 4 years, 9 months ago ago by Twipe

  • Avatar: Twipe
    Twipe
    Participant
    March 17, 2021 at 18:05

    Hello,
    My site has a problem that the product page does not load after activating the xstore plugin. I tried to change the permalinks which didn’t help .Only after deactivating the xstore plugin I see the product page normally. After activation, I only see the header and footer of the page.

    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2021 at 06:56

    Hello Twipe

    Thank you so much for contacting us!

    As for your product page issue is concerned kindly send us your website product page URL along with temeroary wp admin access so that we will check your issue in more details.

    Robert Hall

    Avatar: Twipe
    Twipe
    Participant
    March 18, 2021 at 10:41

    I am sending you the required data in the private content area.
    Thank you for your reply 🙂

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 18, 2021 at 13:36

    Hello,

    Could you, please, disable the blocking of Ukraine to allow our support to check the mentioned issue, they can’t log in to your Dashboard https://prnt.sc/10p2ne7

    Regards

    Avatar: Twipe
    Twipe
    Participant
    March 18, 2021 at 15:01

    Hello,
    I just turned off the geoip filter. You can try.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 18, 2021 at 15:45

    Hello,

    You enabled Single product builder but did not add any element to content to display https://prnt.sc/10p5ncw
    So, compose your product or disable the Single product builder and use a built-in product layout.

    Regards

    Avatar: kayled
    willemheijmans
    Participant
    March 18, 2021 at 16:41

    I have the same problem with our site.

    When i go to an productcategorie it doen’t load it. When i turn my php to 7 it works. But on PHP7 everything is to slow. Can we get it working on php8?

    Avatar: Twipe
    Twipe
    Participant
    March 18, 2021 at 17:45

    Thank you for help 🙂

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘The product page does not want to load after activating the xstore plugin’' has been successfully resolved, and the topic is now closed for further responses

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