• 

  Twipe

  Participant

  March 17, 2021 at 18:05

  Hello,
  My site has a problem that the product page does not load after activating the xstore plugin. I tried to change the permalinks which didn’t help .Only after deactivating the xstore plugin I see the product page normally. After activation, I only see the header and footer of the page.

  #279855 Copied Theme version: 7.2.6
  7 Answers
  

  Robert Hall

  Participant

  March 18, 2021 at 06:56

  Hello Twipe

  Thank you so much for contacting us!

  As for your product page issue is concerned kindly send us your website product page URL along with temeroary wp admin access so that we will check your issue in more details.

  Robert Hall

  #279888 Copied
  

  Twipe

  Participant

  March 18, 2021 at 10:41

  I am sending you the required data in the private content area.
  Thank you for your reply 🙂

  Please contact administrator
  for this information.

  #279952 Copied
  

  Olga Barlow

  Participant

  March 18, 2021 at 13:36

  Hello,

  Could you, please, disable the blocking of Ukraine to allow our support to check the mentioned issue, they can’t log in to your Dashboard https://prnt.sc/10p2ne7

  Regards

  #279989 Copied
  

  Twipe

  Participant

  March 18, 2021 at 15:01

  Hello,
  I just turned off the geoip filter. You can try.

  #279996 Copied
  

  Olga Barlow

  Participant

  March 18, 2021 at 15:45

  Hello,

  You enabled Single product builder but did not add any element to content to display https://prnt.sc/10p5ncw
  So, compose your product or disable the Single product builder and use a built-in product layout.

  Regards

  #280002 Copied
  

  willemheijmans

  Participant

  March 18, 2021 at 16:41

  I have the same problem with our site.

  When i go to an productcategorie it doen’t load it. When i turn my php to 7 it works. But on PHP7 everything is to slow. Can we get it working on php8?

  #280015 Copied
  

  Twipe

  Participant

  March 18, 2021 at 17:45

  Thank you for help 🙂

  #280030 Copied
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