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The product image does not appear on the checkout page

This topic has 2 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

Oshrat

Participant

September 18, 2023 at 14:51

Hi, there is a bug with the product image on the checkout page.
When I get to the payment page, the image appears for a second and then disappears.

#367761 Copied Theme version: 9.1.8 WooCommerce version: 8.1.1

1 Answer

Rose Tyler

Support staff

September 18, 2023 at 16:29

Hello, Oshrat,

Thank you for getting in touch with us.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Kind Regards,
8theme team

#367782 Copied
Tagged: checkout page image, product image issue, woocommerce checkout, woocommerce fix, wordpress ecommerce solution, wordpress templates
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