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The product grid is showing as single product on the website.

This topic has 4 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Alex Carter

  • Avatar: Vipin Saini
    Vipin Saini
    Participant
    May 26, 2025 at 07:30

    Dear Team,

    the product grid is showing as single product on the website. in the element i have changed the setting but still coming same problem as shown in the screenshot. i have shared you the wp details.

    kindly check and resolve.

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    #445492 Copied
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 26, 2025 at 08:42

    Hello,

    Thank you for contacting us and for using XStore.

    Could you please provide the link to the page from which the screenshot you shared was taken?

    Best regards,
    The 8Theme Team

    #445511 Copied
    Avatar: Vipin Saini
    Vipin Saini
    Participant
    May 26, 2025 at 08:47

    shared website

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    support staff only.
    #445514 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 26, 2025 at 08:51

    Hello,

    Thank you for your patience. However, we are currently unable to reproduce the issue. Please find the screenshot here for your reference: https://prnt.sc/EfS6a2M9iDZn (using the Chrome browser).

    Could you kindly clarify what specific steps we should take in order to observe the problem?

    Best regards,
    The 8Theme Team

    #445517 Copied
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