The plugin does not have a valid header. – Impossible to install VC

This topic has 5 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: mothpre
    mothpre
    Participant
    October 8, 2014 at 22:11

    Hello

    I just updated the theme an when installing the VC there is an error and I am not able to install it it says “The plugin does not have a valid header.” NOW the site is down because of it.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: mothpre
    mothpre
    Participant
    October 8, 2014 at 22:16

    The plugin does not have a valid header.
    Downloading install package from http://shop.mateocarregno.com/wp-content/themes/legenda/framework/plugins/js_composer.zip…

    Unpacking the package…

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Avatar: Eva
    Eva Kemp
    Support staff
    October 8, 2014 at 23:38

    Hello,

    Try to install the plugin manually via FTP. Upload the plugin folder to wp-content/plugins and then activate it in wp-admin panel. The plugin folder can be found in the directory legenda/framework/plugins/js_composer.zip.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mothpre
    mothpre
    Participant
    October 8, 2014 at 23:47

    I’ll try this, thanks for the help

    Avatar: Eva
    Eva Kemp
    Support staff
    October 9, 2014 at 13:28

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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