The payment section on my checkout page auto reload when i scroll my mouse

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

  • Avatar: phanhuy
    phanhuy
    Participant
    September 21, 2023 at 04:18

    The payment section on my checkout page auto reload when i scroll my mouse, support of payment gate announced that it is error from backend of the plugin on checkout page, please help me

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 21, 2023 at 05:16

    Hello, @phanhuy,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you revisit your site after clearing your browser cache to confirm the resolution.

    For your information, we have deactivated the Advanced Cart/Checkout Layout feature located under Xstore > Theme Options > Woocommerce > Cart/Checkout Layout. This action has effectively addressed the issue you were experiencing.

    Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

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