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The page doesn't update after clicking on a product filter

This topic has 8 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Robert Hall

Marske41

Participant

November 12, 2015 at 17:26

Can you help me?

Please, contact administrator
for this information.

#99146 Copied

7 Answers

Eva Kemp

Support staff

November 12, 2015 at 20:10

Hello,

Try to disable 3rd-party plugins.
One of them is causing the issue.

Regards,
Eva Kemp.

#99165 Copied

Marske41

Participant

November 13, 2015 at 10:06

Hi there,

I have disabled all of the party plugins and it’s still the same.

Please, contact administrator
for this information.

#99247 Copied

Eva Kemp

Support staff

November 13, 2015 at 10:16

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#99250 Copied

Marske41

Participant

November 13, 2015 at 10:30

Here are my credentials

Please, contact administrator
for this information.

#99252 Copied

Eva Kemp

Support staff

November 13, 2015 at 11:02

Hello,

I’ve disabled “Ajax “Add To Cart”” option in Theme Options > Single Product Page.
Clear browser cache and check filters now.

Regards,
Eva Kemp.

#99256 Copied

Marske41

Participant

November 13, 2015 at 12:57

Hi there,

That didn’t work.

I have got the solution

Change the settings of the YIT plugin in the front end and add:

Shop Container = .products-loop
Pagination = nav.pagination-cubic
Result Count = .woocommerce-result-count

You can set this in the YIT Plugins -> Ajax Product Filter -> Front End

Now it works.

Thanks for your time

#99274 Copied

Robert Hall

Support staff

November 13, 2015 at 13:10

Hello,

We’re glad to hear it.
If you have any questions feel free to contact us.

Regards,
Robert Hall.

#99275 Copied
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