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  Carlos Morales

  Participant

  October 12, 2024 at 17:31

  No he podido instalar el plugin XStore core cada que trato de instalarlo aparece ese error, ya probé la solución que ofrecen en su documentación (https://www.8theme.com/documentation/xstore/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/) e igualmente sigue sin funcionar.

  Files is visible for topic creator and
  support staff only.

  #418412 Copied Theme version: 9.4.2
  4 Answers
  

  Tony Rodriguez

  Support staff

  October 14, 2024 at 06:30

  Hello, @Carlos Morales,

  Thank you for contacting us and for using XStore.

  We kindly request that you provide us with your WordPress admin access in the private content area, so we can review your settings and assist you accordingly.

  Thank you for your cooperation.

  Best regards,
  8Theme Team

  Please contact administrator
  for this information.

  #418476 Copied
  

  Carlos Morales

  Participant

  October 14, 2024 at 15:08

  The problem is happening on localhost, we don’t have the server where we are going to deploy the application yet. Would it be helpful if I sent you a link to anydesk?

  #418621 Copied
  

  Rose Tyler

  Support staff

  October 14, 2024 at 16:11

  Hello, @Carlos Morales,

  You need to re-activate the XStore theme, please navigate to the XStore Welcome panel > unregister theme and then enter your purchase code to register again.

  Alternatively, you can manually install the required plugin by downloading the archive from the following link: https://www.8theme.com/downloads/

  Best regards,
  8Theme Team

  #418633 Copied
  

  Andrew Mitchell

  Support staff

  November 15, 2024 at 17:15

  Dear Carlos Morales,

  In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

  Click here to share your thoughts: https://themeforest.net/downloads

  Being part of our community means a lot, and your feedback contributes immensely.

  Best Regards,
  The 8Theme Team

  #423703 Copied
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