The package could not be installed. No valid plugins were found.

This topic has 4 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: elvisl10
    elvisl10
    Participant
    September 10, 2022 at 08:34

    Hi support,

    I want to update theme, but i got this message > The package could not be installed. No valid plugins were found. Plugin installation failed. Could you help me with this, please? Thank you!

    Elvis

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    September 10, 2022 at 09:35

    Hello, @elvisl10,

    I have just checked your site now and find the theme and plugins are already updated to the very latest version. Please check the below-given screenshots and also you can check the changelog of the theme here: https://xstore.8theme.com/update-history/

    https://postimg.cc/zL1fxgw7
    https://postimg.cc/5Qj9Xq14

    Regards 8Themes Team.

    Avatar: elvisl10
    elvisl10
    Participant
    September 14, 2022 at 09:20

    Hello !
    I got and other messsge> Your theme (XStore) contains outdated copies of some WooCommerce template files.
    Please copy and paste this information in your ticket when contacting support: (Private content area…),

    Thanks!
    Elvis

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2022 at 09:25

    Hello,

    Thanks for using our theme and for contacting us.
    Our developers working on compatibility with the latest woocommerce version.
    You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.
    Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

    Regards

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