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  Ubik73

  Participant

  July 17, 2021 at 20:15

  It can’t work that way … It can’t be that a theme update “crashes” the entire page. You can’t run a store like this. This is money unnecessarily spent. If the theme update is to threaten with total errors on the page, this theme is terrible! I will upload backup and what next?

  #294641 Copied Theme version: 8.0 WooCommerce version: 5.5.1
  4 Answers
  

  John Holden

  Participant

  July 18, 2021 at 09:54

  Hello

  Thank you so much for contacting us!

  Can you please share screenshot where you are facing the issue , send us error code so that we will check your issue in more details.

  John Holden
  Customer Support.

  #294677 Copied
  

  Ubik73

  Participant

  July 18, 2021 at 13:36

  I had to go back the page for a few backups, because the page did not exist. Currently there are such bugs and changes:
  Moves the thumbnail carousel to the Home page
  Store – product card, photo is included in the text
  Store – product list, layout change, no indicator next to Quick view
  Store – related products under the product description – photo enlargement, product carousel moved
  The page is being checked on the computer.

  Please contact administrator
  for this information.

  #294689 Copied
  

  Olga Barlow

  Participant

  July 19, 2021 at 15:26

  Hello, @Ann Sanicola

  These issues are not related to our theme but to the Jetpack plugin update. They have issues with the sliders after the plugin update https://wordpress.org/support/topic/conflict-with-elementor-image-carousel/#post-14668770 They will fix it in the next update we suppose. Follow the instructions from plugin author or disable plugin.

  Regards

  #294806 Copied
  

  Ubik73

  Participant

  July 21, 2021 at 18:33

  Thank you. All updates (including Jetpack) fixed the problems.

  #295290 Copied
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