The navigation arrows in carousel mode doesnt work

This topic has 4 replies, 3 voices, and was last updated 2 months ago ago by Jack Richardson

  • Avatar: DonDigital
    DonDigital
    Participant
    May 23, 2025 at 22:32

    Hello in the carousel mode the navigation arrows doesnt work. Also when we selecte the second tab the arrows are not appeared at all

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    support staff only.
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 24, 2025 at 07:43

    Hello, DonDigital,

    Thank you for reaching out to us.

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    Let us know the results.

    Warm Regards,
    The 8Theme Team

    Avatar: DonDigital
    DonDigital
    Participant
    October 3, 2025 at 21:05

    Hello i have disabled everything and still not working. Can you please help us?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 4, 2025 at 12:00

    Hello @DonDigital,

    Could you please try adding the following snippet to your child theme’s functions.php file:

    add_filter('etheme_elementor_force_load_global_assets', function($value, $in_preview) {
        return $in_preview;
    }, 10, 2);

    After that, please clear your cache and check if the issue persists.

    If you still require assistance, kindly provide us with temporary WP-Admin and FTP access in the private content section.

    Best regards,
    The 8Theme Team

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