Hello in the carousel mode the navigation arrows doesnt work. Also when we selecte the second tab the arrows are not appeared at all
This topic has 4 replies, 3 voices, and was last updated 2 months ago ago by Jack Richardson
Hello in the carousel mode the navigation arrows doesnt work. Also when we selecte the second tab the arrows are not appeared at all
Hello, DonDigital,
Thank you for reaching out to us.
We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.
Let us know the results.
Warm Regards,
The 8Theme Team
Hello i have disabled everything and still not working. Can you please help us?
Hello @DonDigital,
Could you please try adding the following snippet to your child theme’s functions.php file:
add_filter('etheme_elementor_force_load_global_assets', function($value, $in_preview) {
return $in_preview;
}, 10, 2);
After that, please clear your cache and check if the issue persists.
If you still require assistance, kindly provide us with temporary WP-Admin and FTP access in the private content section.
Best regards,
The 8Theme Team
You must be logged in to reply to this topic.Log in/Sign up