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  Recep

  Participant

  October 20, 2025 at 09:54

  The name and city sections aren’t visible on the My Account > Addresses page.

  We’ve customized some fields, such as city and district, on the payment page, and I think this is causing the error I mentioned above. Could you please review it, if possible? I’ve attached a file to the image section in the link.

  Important: Please do not perform any actions with the admin access granted without our approval.

  Please, contact administrator
  for this information.

  #457492 Copied
  1 Answer
  

  Jack Richardson

  Support staff

  October 20, 2025 at 11:51

  Hello @Recep,

  We have reviewed the issue related to adding items to the cart but were unable to reproduce the same problem on our side: https://gyazo.com/c846dd735316f38bfc44e79c92c05480.

  Additionally, to check the “My Account” page, we will need access to your website, as this page is visible only to logged-in customers.

  Best regards,
  Jack Richardson
  8Theme Team

  #457510 Copied
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