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  samarasiri

  Participant

  September 12, 2025 at 11:57

  As shown in the first image, when I edit from the theme, it works fine, but when I view it from another browser or on my mobile phone, it is confusing. What should I do about this?

  Files is visible for topic creator and
  support staff only.

  #454880 Copied
  1 Answer
  

  Alex Carter

  Support staff

  September 12, 2025 at 12:25

  Hello,

  Thank you for reaching out to us.

  We suggest that you turn off the Mobile Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

  Or

  Disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

  Warm Regards,
  The 8Theme Team

  #454884 Copied
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