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The mobile navigation panel does not show at the bottom on Iphone14/16

This topic has 3 replies, 2 voices, and was last updated 5 days, 6 hours ago ago by Benz

Benz

Participant

May 21, 2025 at 13:13

Hi XStore Support Team,

I’ve encountered an issue with the mobile bottom menu on my website using the XStore theme. While it displays correctly on Android devices, it is not showing on iPhone 14 Pro Max and iPhone 16 Pro Max when tested using Safari.

Could you please help investigate this? I suspect it may be related to the iOS safe area or viewport settings, but I would appreciate your confirmation and recommended fix.

Looking forward to your assistance

Please, contact administrator
for this information.

#445071 Copied Theme version: 9.4.11

2 Answers
Jack Richardson

Support staff

May 21, 2025 at 15:40
Dear @Benz,

We hope this message finds you well.

Kindly try adding the following custom CSS code and let us know your feedback:

body .etheme-sticky-panel { bottom: env(safe-area-inset-bottom, 0); }

For guidance on the optimal placement of custom CSS code, please refer to our documentation at the following link:
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

We appreciate your cooperation and look forward to your response.

Best regards,
The 8Theme Team
#445089 Copied
Benz

Participant

June 3, 2025 at 23:25

Thanks for the support! My topic “The mobile navigation panel does not show at the bottom on Iphone14/16” has been successfully resolved.

#446366 Copied
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The mobile navigation panel does not show at the bottom on Iphone14/16

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