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The main banner image on the website is sliding to left side when viewing without editor.

This topic has 7 replies, 2 voices, and was last updated 1 weeks ago ago by Woodeye

  • Avatar: Woodeye
    Woodeye
    Participant
    June 25, 2025 at 19:35

    The “Home minimal-fashion03” front page first banner image is sliding to left when I open it on another pc to check.

    Files is visible for topic creator and
    support staff only.
    #448096 Copied
    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 26, 2025 at 07:09

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #448124 Copied
    Avatar: Woodeye
    Woodeye
    Participant
    June 26, 2025 at 19:18

    Sent you the content requested

    Content is visible for topic creator and
    support staff only.
    #448200 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 27, 2025 at 07:04

    Hello,

    We kindly ask you to clear your browser cache and check the slider functionality again.

    Warm Regards,
    The 8Theme Team

    #448210 Copied
    Avatar: Woodeye
    Woodeye
    Participant
    June 27, 2025 at 08:28

    It is working fine now. I just want to know what the issue was and how to fix in so that I can do it on my own in future.

    #448218 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 27, 2025 at 08:32

    Hello,

    This issue is related to scripts that are triggered in the stretch section https://prnt.sc/TzflNTYB__Ur . As a solution, we have replaced the previous implementation with a CSS-based approach.
    We have added a global class that you can apply to sections where you notice similar issues: xstore-stretch-section
    Please refer to the following screenshot for reference: https://prnt.sc/BD4TsHX9guv_

    Best regards,
    The 8Theme Team

    #448219 Copied
    Avatar: Woodeye
    Woodeye
    Participant
    June 27, 2025 at 10:01

    Thanks for the support! My topic “The main banner image on the website is sliding to left side when viewing without editor.” has been successfully resolved.

    #448225 Copied
  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘The main banner image on the website is sliding to left side when viewing without editor.’' has been successfully resolved, and the topic is now closed for further responses

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