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The Live Paste feature isn’t working for me. I’ve installed and activated Premium Addons for

This topic has 11 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

Simonas

Participant

January 10, 2024 at 13:20

Hello,

The Live Paste feature isn’t working for me. I’ve installed and activated Premium Addons for Elementor, and everything that requires activation is indeed activated. I’ve also deactivated all plugins that might interfere with it, cleaned browsers and tested in 4 of them but I still can’t copy and paste. Can you check for me ?

Best Regards

Please, contact administrator
for this information.

#379499 Copied Theme version: 1.0

10 Answers

Rose Tyler

Support staff

January 10, 2024 at 14:01

Hello, Simonas,

Thank you for reaching out to us with your concern regarding the Live Paste feature.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-gg1Ft71z8a. Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

Furthermore, we invite you to inform us of any additional elements you require. Upon receiving your request, we will promptly supply the corresponding files on an individual basis.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

Best Regards,
8Theme’s Team

#379517 Copied

Simonas

Participant

January 10, 2024 at 19:43

It works well but I need product categories, can you upload product categories ?

Thanks,

#379544 Copied

Simonas

Participant

January 10, 2024 at 20:42

Also, when I uploaded the new widget, it replaced the old one, and now I’m unable to recreate it. Did I missed something ?

Please contact administrator
for this information.

#379547 Copied

Rose Tyler

Support staff

January 11, 2024 at 06:57

Hello, Simonas,

Thank you for getting in touch with us.

Product categories template file – https://we.tl/t-ja5TBIydbh

We added this block https://prnt.sc/oA6yd0cxSfjw to your Shop page via Archive Builder.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#379557 Copied

Simonas

Participant

January 11, 2024 at 14:28

How to make category thumbnails bigger ? Attaching picture of what I have in mind.
https://ibb.co/n7MjQZR

Best Regards
Simonas

#379608 Copied

Rose Tyler

Support staff

January 11, 2024 at 14:35

Hello, Simonas,

We hope this message finds you well.

We kindly request that you adjust the image size from 60 pixels to 120 pixels, as per the following link: https://prnt.sc/iNu0u9dARyex

Kind Regards,
8theme team

#379612 Copied

Simonas

Participant

January 11, 2024 at 15:35

Where I can find this css code in file manager ?

Thanks,
Simonas

#379616 Copied

Rose Tyler

Support staff

January 11, 2024 at 15:48

Hello, Simonas,

Edit the content of static block using Elementor https://prnt.sc/Zu7edXpAUB04 > https://prnt.sc/TkrOITRke9dq > change settings of Product Categories element – https://prnt.sc/iNu0u9dARyex

Should you fail to observe any cahnges, please proceed to clear your browser’s cache or consider temporarily deactivating any cache plugins and CDN services you may be utilizing.

Kind Regards,
8theme team

#379618 Copied

Simonas

Participant

January 11, 2024 at 18:50

How can I eliminate the white space between the product category and the header? Can I get element->banner? Additionally, can I adjust the size of product image categories on mobile devices, as they appear much smaller compared to desktop view?

Thanks for your help

#379641 Copied

Andrew Mitchell

Support staff

January 12, 2024 at 08:17

Dear Simonas,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#379665 Copied
Tagged: live paste issue woocommerce, premium addons woocommerce problem, premium addons wordpress fix, woocommerce live paste not working, wordpress themes troubleshooting
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