The license has been changed to a new domain and reactivated, but the template cannot be installed.

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 2 days ago ago by Andrew Mitchell

  • Avatar: Allen
    Allen
    Participant
    May 21, 2024 at 15:55

    The license has been changed to a new domain and reactivated, but the template cannot be installed. I don’t know the reason. Could you please help resolve this issue? Thank you.

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    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2024 at 16:19

    Hello, Allen,

    Thank you for reaching out to us.

    Based on the screenshot you provided, we recommend that you reach out to your hosting provider and request an increase in the maximum execution time.

    Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Allen
    Allen
    Participant
    May 22, 2024 at 02:41

    thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 22, 2024 at 02:41

    Dear Allen,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘The license has been changed to a new domain and reactivated, but the template cannot be installed.’' has been successfully resolved, and the topic is now closed for further responses

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