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The hover Effect on the Shop Page not working for all Products

This topic has 4 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Tony Rodriguez

Anand Burman

Participant

January 24, 2024 at 18:49

The hover Effect on the Shop Page not working for all Products, It’s Showing some products perfectly fine but some products showing nothing..

Please, contact administrator
for this information.

#381151 Copied Theme version: 9.2.6 WooCommerce version: 6.4.2

3 Answers

Tony Rodriguez

Support staff

January 25, 2024 at 06:57

Hello, @Anand Burman,

Thank you so much for purchasing our theme and contacting our support center.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#381171 Copied

Anand Burman

Participant

January 30, 2024 at 19:12

hi

Please contact administrator
for this information.

#381853 Copied

Tony Rodriguez

Support staff

January 31, 2024 at 07:58

Hello, @Anand Burman,

Upon a thorough review of your website, we have identified that the root cause of the issue you are experiencing with product displays is due to certain settings being disabled. For your convenience, we have attached an image to illustrate the specific settings in question. https://prnt.sc/t6EXWsmtjb9f

To rectify this issue, we kindly ask that you follow these steps for each product listed on your site:

1. Navigate to Products and edit each product.
2. Scroll down to locate the ‘XStore options’.
3. Access the ‘Archive pages’ section.
4. Ensure the option for ‘Inherit’ is selected.
5. Save the changes by updating the product.

For further clarity, we have provided an image that guides you through this process. https://imgur.com/BzqePne

We trust that these instructions will assist you in resolving the matter efficiently. Should you require any additional support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#381877 Copied
Tagged: fix woocommerce glitches, hover effect issues, repair product hover effect, shop page problems, woocommerce templates, wordpress products, wordpress template solutions
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