The header is overlayed by the texts in the pages

This topic has 7 replies, 4 voices, and was last updated 1 hour, 22 minutes ago ago by Ayan Rahman

  • Avatar: Savvas
    Savvas
    Participant
    April 21, 2026 at 20:52

    Hi, I can’t figure out why some pages are going over the header. I have pictures i will provide, i can;t seem to find the solution

    Please help 🙂

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    support staff only.
    6 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 22, 2026 at 08:04

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 22, 2026 at 08:08

    Dear @Savvas,

    You are currently using the Header Builder based on Elementor. Please check your header settings by navigating to “XStore Builders → Header → Go to Builder (Elementor)”. There, you can adjust the header overlap settings that apply to your entire website. You may either disable this option or, if the issue occurs only on specific pages, increase the page content padding on those pages using custom CSS:

    .woocommerce-account .page-wrapper {  
     padding-top: 200px;  
    }

    For more details, please refer to the following documentation:
    https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/
    https://www.8theme.com/documentation/xstore/video-tutotials/xstore-header-builder-on-elementor/

    Additionally, you can disable the Header Builder in your Customizer as it is not in use and it loads additional scripts on your website.

    If you still require our assistance, please provide us with the correct temporary wp-admin access in private content.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Savvas
    Savvas
    Participant
    April 24, 2026 at 11:40

    Hello, yes, i will provide the credentials on the private section, thank you. I disabled the header, the problem persists.

    Thank you in advance!

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 24, 2026 at 15:52

    Hello, Savvas,
    We have resolved this issue. Please check it at your convenience.
    Best regards,
    The 8Theme Team

    Avatar: Savvas
    Savvas
    Participant
    April 25, 2026 at 19:42

    Hi, sorry, i don;t see it fixed, i provided a screenshot.
    Can you please check again?

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    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 26, 2026 at 03:24

    Hi,

    Thank you for reaching out to us.

    Could you please provide the link to the page shown in your screenshot?

    Warm Regards,
    The 8Theme Team

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